Clinic services improve under new management
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Although patients still face long hours of waiting, many feel that the services at this facility have improved drastically since it was integrated into the Gauteng Department of Health. Previously it fell under the North West Province.
During a visit, OurHealth found that the clinic opened punctually at 7.45am and that the personnel were warm and welcoming to the patients who have already been waiting for hours. Clinic staff led a song and prayer and also gave a health talk to waiting patients on medical male circumcision, and answered questions from the patients who wanted more information.
‘Since the integration of the area into the Gauteng province, the services have improved drastically,’ said one of the patients, Ruth Radome. According to her the antiretroviral services have improved and the infrastructure has been upgraded. ‘There are no longer water leakages from the toilets, which used to be the norm,’ said Radebe.
Thabo, a TB patient that only wanted to give his first name, agreed that the services have improved. ‘The site [clinic] is user friendly, and although I only arrived at 7.15 I was assisted in less than an hour,’ said Thabo.
The clinic manager was not available for comment.
* Story by Mishack Mahlangu, OurHealth Citizen Journalist reporting from the Tshwane district in Gauteng.
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