Home Affairs mix up means no grant money
Lebepe, from Topanama Village outside Tzaneen, was informed by the South African Social Security Agency (SASSA) officials at her local pay point that she has the same ID number as someone else.
Department of Home Affairs officials in Tzaneen advised her to apply for a new ID in May 2018 which would be due for collection after three months. However, when she went to collect the ID she was told there had been no application.
Stressed and confused
Lebepe’s daughter Mmatlala Lebepe said the ID saga had left her mother stressed and confused because she hadn’t received her grant for two months.
“I was optimistic that this time around things will turn out well but we were told that she didn’t apply for an ID,” said Mmatlala.
“Someone at home affairs is not doing their job. When we go to SASSA they send us back to Home Affairs. I am unemployed and also rely on the child grant. We cannot afford going up and down. My mother didn’t get the grant in July and August and I am afraid she is going to miss the September one too,” she said.
DHA spokesperson Thabo Mokgola said he had requested the provincial manager for Home Affairs in Limpopo to investigate. “We are waiting for a report from the Tzaneen branch manager that explains what could have led to the matter to remain unresolved,” he said.
An edited version of this story was published by IOL.
Author
Republish this article
This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.
Unless otherwise noted, you can republish our articles for free under a Creative Commons license. Here’s what you need to know:
You have to credit Health-e News. In the byline, we prefer “Author Name, Publication.” At the top of the text of your story, include a line that reads: “This story was originally published by Health-e News.” You must link the word “Health-e News” to the original URL of the story.
You must include all of the links from our story, including our newsletter sign up link.
If you use canonical metadata, please use the Health-e News URL. For more information about canonical metadata, click here.
You can’t edit our material, except to reflect relative changes in time, location and editorial style. (For example, “yesterday” can be changed to “last week”)
You have no rights to sell, license, syndicate, or otherwise represent yourself as the authorized owner of our material to any third parties. This means that you cannot actively publish or submit our work for syndication to third party platforms or apps like Apple News or Google News. Health-e News understands that publishers cannot fully control when certain third parties automatically summarise or crawl content from publishers’ own sites.
You can’t republish our material wholesale, or automatically; you need to select stories to be republished individually.
If you share republished stories on social media, we’d appreciate being tagged in your posts. You can find us on Twitter @HealthENews, Instagram @healthenews, and Facebook Health-e News Service.
You can grab HTML code for our stories easily. Click on the Creative Commons logo on our stories. You’ll find it with the other share buttons.
If you have any other questions, contact info@health-e.org.za.
Home Affairs mix up means no grant money
by Mogale Mojela, Health-e News
November 2, 2018